Client Story
cielo24 realizes 20% increase in daily throughput
cielo24 is a video solution company that engages several thousand freelances on a daily basis. With WorkMarket, the firm can efficiently recruit, onboard and pay their contractors, helping to ensure workers meet requirements while better positioning the business for increased market demand.
The Challenge
cielo24 offers quality video data solutions to clients worldwide in the online education, news and entertainment markets. The company engages several thousand freelance transcribers, writers and editors on any given day.
The firm needed to efficiently recruit, onboard and vet a large volume of freelancers, while also having the ability to quickly identify and engage workers to meet short turn-around times. Furthermore, paying contractors was a manual, labor intensive process, and they needed a better way to pay workers quickly and accurately.
The solution and results
Faster Onboarding
cielo24 looks to WorkMarket for help streamlining and automating workflows for faster onboarding. The platform helps the company vet and screen workers, helping ensure the company's high worker quality standards are met. Additionally, faster verification processes allow the firm to quickly identify and engage the right workers to meet customer demand and scale their business.
"We can now recruit and onboard more quickly than before, with a 20 percent increase in daily throughput.”
Pre-vetted contractors
With high volume needs, cielo24 uses sophisticated methods for segmenting both projects and workers to meet rigorous requirements for their assignments. They leverage WorkMarket's Labor Clouds to create pre-vetted contractor pools, which are organized by worker type and skill level. As a result, they are now able to quickly and easily match the right workers to the right job.
"With WorkMarket, we have greater control over assessments during onboarding, which in turn gives us a better gauge of the quality of the workers we have available to us."
Quick, compliant payments
In particular, WorkMarket's payment engine was a considerable upgrade. Previous manual methods were labor intensive and difficult to manage. Automatic filing of year end tax forms was an added valuable benefit. Overall, WorkMarket provided a much more manageable payment process, allowing the company to devote more of its resources to growing the business.
"WorkMarket has given us peace of mind knowing our workers are getting paid properly, so we can focus on making sure assignments are going out to the workforce."
WorkMarket at Work
Why WorkMarket
When you use WorkMarket, you gain access to tools designed to support contractor payment and workflow coordination.
Increase contractor satisfaction
A seamless account setup and payment experience for workers.
Meet customer demand
Ability for you to quickly identify which of your workers are right for your jobs.
Focus more on what matters
Streamlined processes, cut down on inefficient manual tasks, allowing more time for you to focus on your business.
Improve compliance
Efficiently review and track your business requirements.
Gain visibility into your contractors
Real-time analytics on contractor spend and usage.
Reduce cost, drive profitability
Streamlined processes save time and money.
Two-minute overview
See how to help streamline workflows, from account set up to paying your contractors.
Interactive demo
Click through our self-guided demo to see how you can facilitate contractor payments and workflows with ease.
